Frequently Asked Questions
Everything you need to know about your gear and orders.
How long does shipping take?
Most orders are processed within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-21 business days depending on the destination.
What is your return policy?
We accept returns and exchanges on unworn, unwashed items with original tags within 30 days of purchase. Please note that limited edition releases and 'Garage Sale' items are final sale.
How should I care for my Flag Nor Fail apparel?
To preserve the quality of the prints and fabric, we recommend washing your gear inside out in cold water and hanging it to dry. Avoid using bleach or ironing directly on the graphics.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please be aware that international orders may be subject to customs fees, duties, or taxes upon arrival, which are the responsibility of the customer.
Can I change or cancel my order after it is placed?
Because we strive for fast fulfillment, we have a very small window to make changes. Please contact our support team immediately; however, once an order has reached the packing stage, it cannot be modified.
How do I know when new items are dropping?
The best way to stay updated on limited releases and restocks is to sign up for our email newsletter and follow us on our official social media channels.